Information, referral and assistance

A connected community is a healthy and strong community. We are here to link you to the information, person, service or group that you’re interested in. We love conversations about what you want and need as well as what you would like to offer our community.
We can answer questions, give directions, provide brochures and directories and support you to access local services.

You can pay your CHERP (Coffs Harbour Education and Recreation Programme) fees, hire a room, access office services like photocopy and fax or pick up some bread which is delivered daily by REAP OzHarvest.

All our services have access to free TIS (Translating and Interpreting Services) via telephone.

We are registered as a COVID-SAFE business – CHNC has a COVID 19 safety plan and complies with the COVID safety requirements in cooperation with the NSW health guidelines. Keeping our volunteers and our visitors safe is our number one priority.

Our car park, building and services are accessible.

Call in and have a chat with us if you’d like to know more.

Coffs Harbour Neighbourhood Centre

Legal Advice

We have a Legal Advice service free to all every second Thursday evening. There is no eligibility requirements, give us a call and we can make an appointment for you. Local solicitor Hugo Schleiger has been offering free advice to our community for over 2 decades.


Free computers and internet! On any given day we have people using our facilities doing research, course work/emailing/setting up businesses and planning community activities, study, looking for accommodation and employment options, booking flights practicing computer skills and people who are just having problems with their computers or internet at home.

The following facilities can be accessed, either free of for a small affordable fee

  • Telephone: Free for reasonable use
  • Computer and Internet: Free use of up to two hours
  • Scanning and Emailing : Free
  • Photocopying: Economy rate for black and white copies and an extra charge for colour
  • Laminating and Fax: at an affordable rate. Faxes being sent to Housing NSW or Centrelink are free)


Low Cost Rental List

A list of rental properties for $450 or under per week in Coffs Harbour and surrounding areas.

Low Cost Rental List

VoiceUp Australia

Is a volunteer group based on self support between adult survivors of child abuse. VoiceUp Australia is for, with and about survivors with a focus on speaking up, exploding the myths and raising awareness.

VoiceUp aims to:

  • Stop the cycles of intergenerational trauma
  • Promote healing and recovery
  • Create a culture where individuals speak up
  • Make a positive difference in the lives of children
  • Provide education about the long term impacts of trauma

VoiceUp Australia holds monthly support meetings as well as other regular events. Email us at

Find out more at

Bright Sparks Learning Club

A hugely successful partnership with The Smith Family, the learning club offers a supported learning and homework space for children in the primary and high school age group between Grades 3-12. The aim of Bright Sparks is to provide support to students to complete their school homework tasks in a safe and supportive environment. Volunteer tutors offer their time and expertise to support the children.


Coffs Coast Volunteers

Providing opportunities for all people of all ages in the Coffs Harbour, Nambucca and Bellingen local government areas to be meaningfully involved in their communities. This service connects people who would like to volunteer to volunteering opportunities in the community. It provides training and support to individuals and organisations which take people as volunteers.

Drop in or call 6648 3660 to make an appointment for an introduction to the huge array of jobs available in your area, or email

Community Visitors Scheme

Matching volunteers with residents of aged care facilities who are socially isolated for a regular, friendly visit to provide companionship to residents in Coffs Harbour, Nambucca and Bellingen Local Government Areas.

Come in for a chat or call 6648 3662 or email

ATO’s Tax Help Program

Tax Help operates from mid July to the end of October. Friendly Tax Help volunteers can complete your tax return. If you earn $60,000 or less you can use this service and limits go up depending on circumstances – give us a call and we can assess your eligibility. Many new and returning clients use this service, Telephone interpreting is used extensively during this time for those who need it.

Counselling Services Inc (CSI)

Counselling Services Inc offers our community access to free generalist counselling. This service promotes general wellbeing in the community by making quality counselling by trained volunteer counsellors accessible to all members of the community regardless of their ability to pay. This valuable service is offered on Wednesdays by booking at CHNC and at other Centres on other days.